How can we help you?

We are committed to providing advice and support to our customers during this uncertain period. To enable us to release telephone capacity and assist those with more complex needs, we are asking customers with routine enquiries to view our.

Opening an account or providing feedback

If you’re interested in opening an account with us, or have any questions or feedback – please complete the form below. If you are a current Ace Union customer, you should never include confidential information such as your account details on this form.

Please note we are unable to provide personal bank accounts.

All deposit cheques should be sent in an envelope along with a pre-printed paying in slip to our one-line FREEPOST address:

Freepost Ace Union 1984

Please note that Ace Union must be in capitals as shown, and the address must be on one line. Cheques are sent directly to our clearing centre to prevent any delay in getting the funds into your account.

You can also pay in cheques at your local NatWest (England and Wales), RBS (Scotland) or Ulster Bank (Northern Ireland) branch with a paying in slip.

Charges may apply for this service.